We do not accept returns. However, customers may exchange their parcel within 7 working days of purchase. Please contact our team to initiate an exchange.
At Rivistic, we stand behind the quality of our products. Our Return & Exchange Policy is designed to ensure customer satisfaction while maintaining fair practices. Exchange Policy We offer exchanges for items within 7 working days of purchase. If you receive a product that doesn't meet your expectations or if there's a defect, we're here to help. Simply contact our team with details of your order and the reason for the exchange. We'll work with you to find the perfect replacement. How to Request an Exchange Reach out to our customer service team with your order number and a description of the issue. Provide photos if applicable. Once we review your request, we'll guide you through the exchange process and arrange for the replacement item to be sent to you. No Returns Policy Please note that we do not accept returns for refunds. Our exchange option ensures you can still get a product that works for you without the hassle of processing a return. Questions? If you have any questions about our policy, don't hesitate to get in touch with us. We're committed to your satisfaction.